This is our home turf. Our Covent Garden office is at 71–75 Shelton Street, WC2H 9JQ — a two-minute walk from the Market, five minutes from Holborn, ten from Lincoln’s Inn Fields. When we say we know this area, we mean we’ve been working on the buildings here daily for two decades.
There’s a restaurant on Neal Street whose walk-in cold room we’ve maintained since they opened. A law firm on High Holborn where we installed the VRF system when they took the floor and we’ve serviced it every quarter since. An independent hotel on Southampton Row that calls us before anyone else because we once got their kitchen freezer running again at 11pm on a Saturday with a spare compressor we happened to have on the van.
That’s the relationship you get when a contractor is genuinely local, not just listed as covering the area.
Covent Garden and Holborn sit at the crossroads of several different Londons. The entertainment district around the Market and Long Acre — theatres, restaurants, bars, hotels packed into tight streets with Georgian and Victorian buildings. The legal quarter around Lincoln’s Inn and Chancery Lane — traditional chambers and solicitors’ offices in listed buildings with ornate ceilings and zero tolerance for visible equipment. The commercial stretch along High Holborn and Kingsway — mid-rise office buildings, many from the 1970s and 80s with central plant rooms and ageing AC systems that need upgrading more than they need another patch repair.
Across Covent Garden and Holborn, we handle everything from commercial AC installation to urgent repairs — with planned preventative maintenance contracts available for businesses that want guaranteed response times.
Each type of building demands a different approach.
Theatres and entertainment venues have unique HVAC needs. A West End theatre needs to cool 800+ bodies in a space with no openable windows, while keeping noise below the level that interferes with the performance. The system runs at full capacity for two hours, then sits idle, then ramps up again for the evening show. It’s a demanding cycle, and the equipment has to be sized and controlled for it.
Restaurants around the Market face the classic Central London challenge: busy kitchen, tight building, extraction that has to work without annoying the neighbours, and a dining room that needs to be cool enough in summer for tourists who’ve been walking all day. We manage the full picture — kitchen extraction to DW/172, dining room AC, walk-in fridges in awkward basement spaces, and ice machines that have to keep up with summer tourist volumes.
Law firms and professional offices on High Holborn and Chancery Lane care about reliability and discretion. The AC needs to work, full stop. No temperature complaints from fee earners, no leaking ceiling cassettes above a meeting room during a client conference, no compressor noise audible from the library. We maintain several law firms in this area on PPM contracts, with rapid response clauses for anything that affects client-facing spaces.
Everything from a single split system installation in a Drury Lane restaurant to a full VRF system design for an office fit-out on Kingsway. AC installation, repair, and servicing. Commercial refrigeration maintenance and emergency repair. Kitchen ventilation design and installation. Planned maintenance programmes that keep everything running so the emergency calls don’t happen.
We work with Daikin, Mitsubishi, Fujitsu, and Samsung on the AC side. Foster, Williams, Hoshizaki, and True on the refrigeration side. As a Daikin D1 partner, we handle VRV installations and repairs with direct manufacturer support — which matters when you’re diagnosing an inverter fault on a 20-year-old VRV II system in a building that’s had three different contractors before us.
When a ceiling cassette starts dripping in a Holborn office at 9am, we can have an engineer walking through the door by 9:30. When a restaurant’s cold room alarm goes off at 6am before a Saturday service, we’re ten minutes away. When a hotel on Southampton Row needs an emergency AC repair during a heatwave, we’re not sitting in traffic on the North Circular — we’re already in the neighbourhood.
That proximity translates into faster response times and lower callout costs. It also means our engineers know the specific buildings, the access arrangements, the parking options (or lack of them), and the quirks that come with working in one of London’s most densely built-up areas.
Take a look at our articles on split system error codes and AC system short cycling to understand the most common faults we see in this area.
Need HVAC or refrigeration services in Covent Garden or Holborn? Call us on 020 3974 1419 or come and see us at Shelton Street. Kettle’s always on.