Although we are still very much in the middle of winter, you may be already thinking towards those brighter, longer and more importantly, warmer days. You may even be thinking of investing in an air conditioning unit. Whether it is the first time you have ever bought one or not, one of the most crucial decisions you have to make, besides choosing the actual system itself, is the installation company you are going to hire.
This can be tricky as there are so many companies on the market right now. To help you out though, in the following post we are going to discuss some of the things you should look for in an AC installation firm.
Get Multiple Quotes from Various Companies
Some people tend not to spend too much time thinking about hiring professionals, like installation teams. In fact, many will not even bother looking at a variety of different options, but instead will just look at the first they come across and book them. Please don’t make the same mistake.
If you want to ensure that you get the best deal possible, you need to seek out as many quotes as possible, or at least a good handful of local companies. Then you can use the rest of the tips below to whittle down your shortlist even further.
Their Level of Experience
There may be many companies out there that claim to be experts in the field of air conditioner installation work. That does not necessarily mean you should take their word for it and just immediately hire them though. You need some evidence of their experience. Are they qualified? Are they part of officially recognised bodies and organisations? Do they have testimonials that support their claims of being experienced? If a company cannot supply this kind of information, then it may be that they are not as experienced as they claim to be. Although that doesn’t mean they will offer a poor service, it strongly suggests that you’d be wise to look elsewhere.
What is Included in their Services?
No two air conditioner installation firms are the same and therefore, the services they offer are different, even if in small ways. That is why it is important to choose a company that can provide you with the level of service you are looking for. Do they only work with residential air conditioners, for example? While that might be okay if you are wanting a new air, con system installed in your home, it won’t suit you if you are a small business.
You also should ensure that they offer after-sales and after-installation support. This means that they will check the work and also offer you support over the course of a set period of time. It may also mean that they will handle breakdowns and other issues.
How Easy Are they to Contact?
While the technical side of installing air conditioners is definitely crucial, it is important to not forget about customer service. You need to know that if you want to contact someone from the company, you can. For example, if you have a complaint, do they have a system in place to log complaints and handle them? It could be that you just need to ask for a change in appointment time. If they are not very easy to contact, you are less likely to feel confident in them.
The most important thing is not to rush into any decision. Find a company you feel comfortable with and that have the services that you need. If you are looking in the Wimbledon or wider London area, why not give ADK.co.uk a call. They are experience and highly qualified HVAC specialists, for both the residential and commercial market.